General Information FAQ
Are you wondering what makes the AMS Physiotherapy & Rehabilitation Center different? Why people choose us? If you need a referral? We’ve answer some of the most common general questions below.
What to do in case of a work accident?
1. Notify your employer
2. See a doctor
You must see a doctor, even if it is a minor injury. Tell the doctor that your pain is due to an accident at work. Ask the doctor for a medical certificate. You will need it to make a claim to the CNESST. Give a copy of the medical certificate to your employer and send a copy to the CNESST.
3. Complete the Worker’s Claim form
If you are absent from work for more than 14 days, if you have expenses to be reimbursed (parking, orthotics, ..) or if you need treatment such as physiotherapy, complete the Worker’s Claim form. You can download your form here.
4. Follow the treatments prescribed by the doctor
You must make sure that you have all the necessary medical examinations and follow the treatments prescribed by your doctor such as physiotherapy.
5. Who will pay your salary during your accident?
On the day of the accident, your employer pays you 100% of your usual salary. For the first 14 days of absence, your employer pays you 90% of your net salary for the periods you would normally have worked. After that, the CNESST will pay you 90% pf your net salary. If you miss your appointments without a valid reason, the CNESST may deduct this day from your salary.
What to do in case of a traffic accident?
1. Call the SAAQ at 1-800-361-7620 to report your accident and request the SAAQ claim form. They will give you a claim number and mail you the claim form. You can also go online to declare your accident and fill out the form at https://saaq.gouv.qc.ca/en/accident-route
2. See a doctor and follow the treatments prescribed by the doctor such as physiotherapy. The SAAQ will pay for your physio treatments.
3. The SAAQ will generally pay 90% of your salary from the 8th day of disability, the first 7 days are not paid. Visit https://saaq.gouv.qc.ca/ for more information.
Do I Need A Referral To Go To The AMS Rehabilitation Clinic?
No. You don’t need a referral to come to the clinic. Some insurance providers however do require a physician’s referral. So it’s a good idea to ask for one, if you are seeing your own doctor, or a doctor in a hospital or clinic where they do not have our physical therapy/physiotherapy resources.
A referral can be made directly to AMS and one of our doctors can follow up your injury or if your referring doctor wants to follow you up, we can offer the physical rehabilitation services you need such as physiotherapy, occupational therapy, massage, acupuncture, etc.
Why Choose AMS As Your Rehabilitation Provider?
What Types of Interventions And Therapy Do AMS Clinicians Do?
Do The Treatments Hurt?
Most treatments are either painless, or there is only a little discomfort or soreness (during massage etc.). You may be a little sore after therapy as well, or sometimes the next day. But if at any time you feel significant pain or a dramatic change, immediately let your therapist know.
How Long Is A Course Of Therapy?
How Is My Recovery Progress Measured?
Additionally, the physiotherapist always needs to be aware of follow-up visits with your physician, if you were referred by one, as a reexamination may be performed so that the physician can be updated at that time. Re-evaluation/progress notes are performed on all patients every 2-4 weeks, with those reports sent directly to the patient’s doctors to keep them updated on progress, and any issues.
What Happens If My Symptoms Increase?
Will I Need Follow-Up After My Treatments Are Over?
What If I Have a Recurrence?
Can I Ask My Doctor About Physiotherapy?
Why Should You Refer Your Patients To AMS? (for physicians)
We offer you, the patient’s treating physician the option of continuing the medical follow-up or transferring the care to one of our dedicated rehab physicians who will guarantee regular follow-up. With either choice your patient can benefit from AMS’s rehab services. If you desire, we will keep you updated regularly on your patient’s progress. We will complete all the necessary paperwork some physicians find to be a burden. Potentially, your patient will be seen by members of a specialized multidisciplinary rehabilitation team including physiotherapists, occupational therapists, acupuncturists and psychologists if necessary.